Milan Designs - Fashion, Since Now

Terms and Conditions

 

1. General

 

1.1 This website is operated by Milan Design. Throughout the site, the terms “we”, “us” and “our” refer to Milan Design. Milan Design offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated hereby visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein. milandesignonline.com provides services to you subject to the following Terms and Conditions. If you shop at Milan Design, or at milandesignonline.com, you accept these conditions wholly, and without reservations. Please do read these terms and conditions carefully.

 

1.2 In addition to this, when you use any current or future milandesignonline.com service, or visit, or purchase from any business affiliated with Milan Design or milandesignonline.com, whether or not included in this website, you will also be subject to the guidelines and conditions applicable to such service or business as such.

 

1.3 The content of the pages of milandesignonline.com is for your general information and use only, and is subject to change without notice. To further understand our practices, please also review our privacy policy, which further governs your use and visit to milandesignonline.com.

 

14. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

2. Electronic Communications

 

2.1 When you visit milandesignonline.com or send emails to us, you are communicating with us electronically. You consent to receive communications from us in this format, and any other that we may deem necessary for the furtherance of our transactions. Our communication will primarily be by email, or by notices posted on our website.

 

2.2 You agree that all notices, disclosures, agreements, and other necessary communications that we provide hereby satisfy any legal requirement that such communications be in writing. You also acknowledge receipt of all legally required communications therein.

 

3. Site Access

 

3.1 milandesignonline.com grants you limited permission to access and make personal use of this site. This does not include the right to download or modify the website or any portion of it; with the exception of caching this page for personal use. This permission does not include any resale or commercial use of this site or its contents. It prohibits the collection and public use of product listings, descriptions and prices, as well as any derivative use of this site or its contents. Downloading, and copying of account information for the benefit of another merchant, any use of data mining; the use of robots and similar phishing tools, as well as other data gathering and extraction tools are all strictly prohibited.

 

3.2 This site, or any portion of this side, may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without the express written consent of Milan Design, and/ormilandesignonline.com.

 

3.3 You may not use any proprietary information (including images, text, page layout, or form) of milandesignonline.com, and any of our affiliates without express written consent. You may not use any meta tags, or any other ‘hidden text’ utilizing Milan Design’s name or milandesignonline.com, or any trademarks therein; without express written consent of Milan Design, and/or milandesignonline.com.

 

3.4 You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of milandesignonline.com, so long as the link does not portray Milan Design or milandesignonline.com, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any milandesignonline.comlogo or other proprietary graphic or trademark as part of the link without express written permission.

 

3.5 Any unauthorized use terminates the permission granted by Milan Design and milandesignonline.com.

 

4. Intellectual Property

 

 

4.1 Copyright:

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of milandesignonline.comor its content suppliers. The compilation of all content on this site is the exclusive property of milandesignonline.com. All software used on this site is the property of milandesignonline.comor its software suppliers.

4.2 Trademarks:

Your use of milandesignonline.comand its contents grants no rights to you in relation to any copyright, designs, and trademarks and all other intellectual property and material rights, including milandesignonline.comSoftware and all HTML and other code contained in this site. Any violation of our trademarks will be liable for legal action.

 

5. Account Confidentiality and Communication

 

5.1 If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. milandesignonline.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

 

5.2 Visitors may post reviews, comments, other content, send and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."

 

5.3 You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. www.milandesignonline.comreserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

 

6. Disputes6.1

 

6.1 Any dispute relating in any way to your visit to milandesignonline.comor to products you purchase through milandesignonline.comshall be referred to confidential arbitration in India, except that, to the extent you have in any manner violated or threatened to violate Milan ’s or milandesignonline.com websites intellectual property rights, milandesignonline.commay seek injunctive or other appropriate relief in any court of Law in India, or internationally, and you consent to exclusive jurisdiction and venue in such courts. The venue of arbitration shall be within the jurisdiction of Ernakulum District.

 

6.2 Arbitration under this agreement shall be conducted under the act & rules then prevailing under the Indian Arbitration & Conciliation Act. The arbitrator's award shall be final and binding upon the parties and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this agreement shall be joined to an arbitration involving any other party subject to this agreement, whether through class arbitration proceedings or otherwise.

6.3 Site policies, modification, and severability, please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to milandesignonline.comon. We reserve the right to make changes to our site, policies, and the Terms of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

6.4 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

6.5 Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

 

7. Product Information

 

7.1 Sizing: The fit of our clothing depends on the cut, fabric and style of each garment. Some garments are designed to have a looser, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide to select the size best suited to you

7.2 Pricing: Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product. Milan Design offers free* shipping all over India without any additional charges and for international orders shipping charges will be additional. With respect to items sold on milandesignonline.com, we charge your credit or debit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping fees, if applicable, will not be refunded. The prices displayed on this site are quoted in Indian currency. The actual amount to be paid is the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.

7.3 Colors: We have done our best to display the colors of the products as accurately as possible on our website. However, because the colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.

7.4 Care Instruction: The majority of milandesignonline.com products must only be dry-cleaned.

 

8. Prohibited Uses

 

8.1 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

9. Disclaimer of Warranties, Limitation of Liabilities

 

9.1 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

9.2 We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

9.3 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

9.4 You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

9.5 In no case shall Milan Design, milandesignonline.com, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.

 

10. Indemnification

 

10.1 You agree to indemnify, defend and hold harmless Milan Design and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

POLICIES:

 

I. Order Policy

1. You can order any products available on milandesignonline.com by using your registered account on the website. Please check the availability of a product before placing an order. All items displayed on the website are in stock however, availability is only subject to the size and/ or color. In case an item is not available after you have placed your order we will notify you via email. You can cancel or choose to change your order. In case we don't receive any notification, the order will be cancelled automatically.

 

2. Once you place an order on milandesignonline.com you will receive an email acknowledgement. This e-mail will have the details of the products purchased, taxes and shipping charges if applicable. In the event of a problem in processing your order, we will notify you via e-mail or call you at the email address/telephone number provided on your order requesting further information.

 

3. Taxes, Duties & Charges

3.1 milandesignonline.com is not responsible for any additional charges such as taxes, duties, tariffs, or any other fees that may apply to International orders. To find out which if any of these may apply, please contact your local government. Orders within India are inclusive of taxes and other charges.

 

4. Privacy Policy

4.1 We are Milamn Design and we manage the website, www.milandesignonline.com. We are a company registered in India (GSTin 32ABCFM8302L1ZD ), and our registered office address is Milan Design, Habeeb Towers, Opp. Maharajas College Ground, M G Road, Kochi, Kerala, India. We are committed to protecting your privacy.

 

4.2 We value your trust - This is the reason why we emphasize and care about your privacy. This Privacy Policy describes how we gather information from you when you visit www.milandesignonline.com and how we may use and share that information. Our privacy policy can be subject to change from time to time, please review this policy to be aware of the changes.

By visiting our "website", you are accepting the practices described in this Privacy Policy and the accompanying Terms and Conditions. In this Privacy Policy, the words “we,” “us” and “our/ website” refer to milandesignonline.com

 

4.3 The Information We Collect:

  • Personally Identifiable Information (personal data) - Personal Data is information that identifies you or can be used to identify or contact you (collectively, “Personal Data”). Such Personal Data may include your name, address, email address, telephone number, date of birth or any other data required for signing up as a registered user on our website. 
  • Billing information - If you purchase a product on our website, we will collect additional information such as name, billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details - milandesignonline.com collects this information via a third party vendor such as payment gateway providers or banking institutions.
  • Other Information and Cookies - We may collect additional information, such other Information may include: (a) information that we automatically collect when you visit the website, such as your IP address, Internet service provider, browser type and language, referring and exit pages and URLs, date and time of your visit, amount of time spent on particular pages, what sections of the website you visit, number of links you click while in the website, and similar information concerning your use of the website; and (b) additional information that you voluntarily provide to us regarding your use and interest in our programs, offers, products, and services.
  • We also use data collection via “cookie” technology on certain pages of the website. Cookies can enhance your online experience by automatically saving your preferences. Cookies also help us provide information that is targeted to your interests providing you with a better online experience on the website.
  • If you object to the use of cookies for any reason, you may set your Internet browser to notify you when you receive a cookie, giving you the opportunity to decide whether to accept it. If you decline to receive cookies, you may have difficulty using certain features of the website.
  • Behavioral Targeting / Re-Targeting / Advertisements on milandesignonline.comWe partner with a third party ad network to either display advertising on our website or to manage our advertising on other websites. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide you targeted advertisements based upon your interests. All promotions mails from milandesignonline.com will be from info@milandesignonline.comDomain.
  • How We Use and Share Your Information: To allow third-party service providers to assist us in providing and managing our services, we may make your Personal Information available to certain third-party service providers, such as contractors, agents or sponsors, who help us manage or provide our products and services.
  • We may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; Protect the rights of Milan Design and others. There may be instances when Milan Design may disclose your Personal Information, including situations where we have a good faith belief that such disclosure is necessary in order to: (a) protect, enforce, or defend the legal rights, privacy, safety, or property of Milan Design, our Affiliates or their employees, agents and contractors (including enforcement of our agreements and our terms of use); (b) protect the safety, privacy, and security of users of our products and services or members of the public; (c) protect against fraud or for risk management purposes; (d) comply with the law or legal process, including laws outside your country of residence; or (e) to respond to requests from public and government authorities including public and government authorities outside your country of residence.

4.4 A note about tracking cookies: When you visit, access, or use the website, mobile site, application, electronic newsletter or widget that links to this Cookie Policy (collectively “website”) milandesignonline.com ("we"), Inc. and its "we" use cookies and other tracking technologies to deliver and improve the website, and to display relevant content, products, services and advertising.

 

4.5 Our Privacy Policy explains these technologies and how you can control them. This notice is intended to appear only the first time you visit the website on any computer. Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

5. In the Event of a Merger:

5.1 We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

 

6. Choice/Opt-Out/unsubscribe

6.1You may opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. You will continue to receive generic ads.

6.2 If you want to remove your contact information from all milandesignonline.com lists and newsletters, please visit unsubscribe.

 

7. Security Precautions:

7.1 Our Website has stringent security measures in place to protect against the loss, misuse or alteration of Personal Data, Billing Information, and Other Information that we have collected from you at the website. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
7.2 Please note: We do not keep your payment card details on file. We use third party providers, including CC Avenue, to process payments, and only these entities see your payment card details.

 

8. Grievance Officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below


NAME: Kevin Rex Padiken
COMPANY NAME: Milan Design
ADDRESS: Opp. Maharajas College Ground.

MG Road Kochi, Kerala, India.

682 011

Phone: +91 9645040058

Email: info@milandesignonline.com
Time: Mon to Sat 9:30 to 06:30 IST (Indian Standard Time)

 

Return & Shipping

  1. Order Tracking: Once you place an order on milandesignonline.com you will receive an email acknowledgement. This e-mail will have the details of the products purchased, taxes and shipping charges, if applicable. In our next e-mail you will receive the shipping & tracking details of the purchased product/s within 48 hours, post the successful completion of your order. In the event of a problem in processing your order, we will notify you via e-mail requesting further information.
  2. Charges: The charges for shipping products shopped at milandesignonline.com depend on the location to which you want your purchases to be shipped. We offer free shipping to customers residing in India*. For orders placed outside India, International shipping charges and applicable taxes will be charged to the customer. You might also incur country specific charges. Please check your delivery destination for further details.
  3. Delivery: The purchased products from milandesignonline.com will be shipped to the address provided by you in our website. Please ensure to verify the address entered by you before confirming your order to avoid incorrect delivery. For orders within India, door to door delivery is not available. The courier would be sent to the DTDC branch nearest to PIN provided. In case of multiple orders, items may be shipped under single purchase orders. This is to facilitate quicker and safer shipping of various items. Your order dispatch time will be between 10.00 am to 6.00 pm unless otherwise specified. Milan Design is not responsible for delayed shipments in the event of service interruptions or failures caused by events, which are beyond the control of Milan Design. These interruptions include but are not limited to transportation system, customs clearance issues, shipping carrier delays or cardholder's credit card or bank delays or acts of God.
  4. Time Frame: We will always strive to deliver your products as per your schedule, however all products might not reach at the designated time. The delivery of your product is based on the type of product you have purchased. The orders placed during our business hours (India) will be shipped within 2 business days. Please note the: The delivery time can also vary based on the location as well. Customers within India can expect to receive their orders within 3 to 14 working days and all international customers can expect to receive their orders within 2 to 4 weeks.
  5. Our Service Providers: We have partnered with multiple service providers across different counties to ensure your purchased product reaches you safely and on time. Our courier service provider may not have a strong network in all countries hence in order to optimize shipping lead times we work with several different service providers across countries. A mail containing details of the service provider as well as the tracking information will be sent to you within 48 hours after an order is shipped from our warehouse.
  6. Shipping Charges: Shipping costs are based on weight and are calculated at the time of selecting the item. To reflect the policies of the courier companies we use, all weights will be rounded up to the next full kg. As we are calculating the shipping charge per item, the maximum weight permitted per order cannot exceed more than 8kgs. If you wish to proceed with further purchase you may place a new order. For customers outside India, International shipping charges as well as duties and taxes as applicable are payable by the customer. Handling or convenience charges may apply for International orders. Shipping charges outside India can be viewed at the check-out session. Product prices are inclusive of all local taxes. Any additional customs duties or taxes on International orders will be borne by the customer at the time of delivery.

 

II. PAYMENT POLICY

  1. PRICE: Pricing for all the items available on milandesignonline.com is in the form of Rupees. Prices displayed for each product on the website is inclusive of all local taxes.
  2. ERRORS: In case of an error in the pricing due to a display or typography for any item in the online store, we will make the necessary changes as soon as possible to the website. In the event that the order has already been placed, you will be notified via email before the order is accepted. The order will then be confirmed/ cancelled only after we obtain a response from you regarding the same. Mmilandesignonline.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
  3. BILLING: Billing is an important process while making a purchase. You must provide complete and accurate billing information when you place your order. The order will only be dispatched once the billing process is concluded. The customer copy of the bill will be attached to your package.
  4. PAYMENT METHODS: milandesignonline.com accepts all major credit and debit cards, and Net-banking.
  5. PAYMENT GATEWAY: milandesignonline.com has signed with PAYU Biz for accepting credit card, debit Card and net banking transactions. All transactions are securely managed by PAYU Biz payment gateway. All credit cards, Debit Card, and net banking transactions are processed over a secure encrypted connection, with the highest level of security and confidentiality. In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking) Your Internet connection is not disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your bank account within 7 business days. You can email us on support@milandesignonline.com or please give us a call with your order number for any clarification.
  6. SECURITY: milandesignonline.com places top most priority on the information you give us. For security purposes and as protection to our customers, all online orders are subject to credit card authorization and verification with the credit cardholder and issuing bank. milandesignonline.com reserves the right to cancel or delay an order due to verification process. Should this occur, an email notification will be sent to you.
    If you see any charges on your credit/debit card for purchases made on milandesignonline.com, but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you're still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it and assist you to the best of our abilities.
  7. INVALID TRANSACTIONS: In the case of invalid transactions – fraudulent or declined – The order will be put on hold and you will be notified of the same. In another case, if the payment is not made within an hour, the order will be cancelled by default.

III. RETURN POLICY

Our international standards of quality control begin right from the initial stage of sourcing to the final stage of delivery. Return and Exchange of any Milan Design product online or in-store is only possible under the following circumstances & only via a credit note:

  1.  Damaged Goods: Our products are carefully inspected before they leave our distribution centre; however, if you are still unsatisfied with your purchase please follow the instructions below. You must notify us via an email with your order number within 24 hours after receipt of your purchase from milandesignonline.com. A full account credit will be applicable for damaged products. Please note: Purchased items cannot be returned on the basis of color, patterns or designs. There could be a slight variation in color depending on the monitor of the device. Please refer to our website terms and conditions for further details.
  2. Incorrect Orders: In case you have received an item which is not what you had originally ordered, please e-mail us with your order number within 24 hours. Please note: We will only be able to ship the correct order once we receive our wrongly sent merchandise in its original packaging.

 

Terms of Return & Exchange
Returned items must concur to our terms of returns & exchange

  1. You must report the damage of goods within 24 hours of receipt via an email.
  2. Once we confirm and accept your claim, your returned merchandize must arrive at Milan Design within 30 days of the receipt of your order. After this we cannot guarantee the exchange or refund.
  3. Purchased merchandise to be returned or exchanged must be unused, unwashed and undamaged. milandesignonline.com will not be liable to incur shipping or insurance charges on merchandise that has been cancelled. We strongly recommend that you ship the merchandize via a service provider that insures you for the value of the goods.
  4. Kindly ensure that the returned merchandize includes original labels, tag, receipt and other packaging, Milan Design reserves the right to refuse return or exchange in case of missing packaging.
  5. All returns will be completed on a credit basis, excluding the cost of shipping. A credit note will be sent to you via e-mail and this can be redeemed during your next purchase.
  6. Exchange can only be in the form of repurchase via the credit note
  7. Milan Designdoes not accept returns for any type accessories.

 

IV. CREDIT NOTE POLICY

 

This document sets out the Terms and Conditions of Milan Design credit note provided by milandesignonline.com. These Terms and Conditions are intended to protect you and milandesignonline.com; and are applicable to the online credit receiver from the time of issue until the time of expiry. If you do not understand the below Terms and Conditions, or if you have any questions, please call our customer service Team on +91 8593 9090 51  

 

1. Issue

 

1.1 A customer service team member issues Milan Design credit notes when the return of a purchased product satisfies the requirements of the Returns and Exchanges Terms and Conditions of milandesignonline.com.  

 

1.2 Milan Design credit note can be applied in the instance that a product is returned does not meet eligibility requirements for a refund and no exchange occurs or upon a customer’s request. 

Milan Design credit notes are not redeemable for cash, are non refundable and non-transferrable to a credit note.

 

1.3 Milan Design gift cards cannot be replaced if lost or stolen.

 

2. Redemption

 

2.1 Amounts deposited to a Milan Design credit note are in Indian Rupees (INR) and can only be redeemed on www.milandesignonline.com.

 

2.2 The entire value of the issued credit note will be transferred to your ‘’My Credit”. You can then use the money in your account to purchase Milan Design products.

 

2.3 If upon redeeming your credit note there is a difference between the cost payable and the online credit value, Milan Design will require further payment for the difference.

 

2.4 When the online credit value is larger than that of the purchase amount, any remaining credit will remain available on your Milan Design Online account for use at a later date. The expiration date will not change.  

 

3. Expiry Date

3.1 All Milan Design credit notes are valid for 12 months from the issue date and is noted on the provided receipt. It is the receiver’s responsibility to redeem their credit note within that time frame. Milan Design is unable to extend credit note beyond the expiry date.

 

4. Security

4.1 The Receiver of the Milan Design credit note is responsible for the safety and use of their Milan Design Online account. Milan Design reserve the right to refuse, cancel or hold gift cards and orders, which we believe, have been tampered with, duplicated or otherwise affected by fraud.

 

V. GIFT CARD POLICY

 

Milan Design gift cards are redeemable for products on www.milandesignonline.com.

 

  1. Gift cards can be purchased with a minimum value of Rs.1000 and have a maximum value limit of Rs.10000.
  2. If your order total exceeds the amount on your gift card, you can pay the remainder with a credit or debit card, Bank Transfer, or additional gift cards.
  3. Any balance remaining will not be given as change, but may be applied to future purchases.
  4. The balance of a gift card can be checked online or in-store.
  5. Milan Design gift cards are not reloadable.
  6. There is no additional luxury tax or fees on Milan Design gift cards.
  7. Milan Design gift cards do not expire or decrease in value if unused.
  8. Milan Design gift cards cannot be exchanged for cash.
  9. Milan Design gift cards can't be returned or cancelled after purchase.
  10. If you return an order purchased with multiple gift cards, the total value will be refunded to the most recently purchased gift card.
  11. If you return product purchased with multiple methods of payment, the refund is first applied to the credit or debit card account, up to the original amount charged, and then to the gift card.
  12. Milan Design gift cards cannot be replaced if lost or stolen.
  13. Milan Design gift cards cannot be transferred to another account or person once the claim code has been redeemed.
  14. Milan Design reserve the right to refuse, cancel or hold gift cards and orders, which we believe, have been tampered with, duplicated or otherwise affected by fraud.
  15. Milan Design gift card cannot be used to purchase another Milan Design Gift Cards.

 

Please also review our general terms and condition and policies prior to placing an order.

 

Free Shiping In India

 

Guaranteed Delivery

 

Accept All Major Credit/Debit Cards